Refund policy

We have a no-return policy, with the exception of damage or incorrect order sent.  Customer will have 3-days from the date the order was received to contact the merchant and report the issue.  

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Shipment not received

Once an order leaves our facility it is the customer's responsibility to track thier order with the tracking information provided.  If an order is claimed to have not been received, and has been "delivered" as per the tracking information, it is the responsibility of the customer to follow up with the carrier.  Merchant will not replace items that were shown to have been delivered by the carrier.  It will be at the discretion of the merchant if a refund will be issued based on the information provided by the carrier.  

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at raquel.justice@gmail.com.